1. Purpose of the Chatbot and AI Tools

• Provide general information about our products and services, including Solyx® decorative films and related solutions.
• Assist with product recommendations, inquiries, and support.
• Enhance customer experience by offering fast, automated responses.

Please note: The chatbot is for informational and support purposes only. It does not constitute professional advice or form a binding agreement.

2. Use of AI Responses

Our chatbot leverages artificial intelligence to provide helpful information, but it may occasionally produce incomplete, outdated, or incorrect responses.

• You are responsible for verifying any information before relying on it.
• Decorative Films LLC makes no warranties regarding the accuracy or completeness of AI-generated content.
• The chatbot’s responses do not represent official company statements, policies, or offers unless explicitly confirmed by an authorized representative.

3. User Conduct

By using the chatbot or AI Tools, you agree:

• Not to input, share, or upload unlawful, defamatory, or offensive content.
• Not to attempt to manipulate, reverse-engineer, or interfere with the chatbot’s functionality.
• To use the chatbot only for legitimate inquiries related to Decorative Films products or services.

We reserve the right to restrict or terminate access to the chatbot for misuse or violations of these Terms.

4. Privacy and Data Use

We value your privacy. When interacting with the chatbot:

• Certain data (such as chat transcripts, product interests, and usage patterns) may be collected to improve our service.
• We may use anonymized or aggregated data to enhance AI performance.
• Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Do not share sensitive or confidential information (e.g., credit card numbers, passwords, or proprietary data) through the chatbot.

5. Intellectual Property

All chatbot content, AI outputs, and related website materials are the intellectual property of Decorative Films LLC or its licensors. You may not copy, reproduce, distribute, or modify any content without prior written permission.

6. Limitations of Liability

Decorative Films LLC shall not be liable for any damages or losses arising from:

• Reliance on AI-generated responses;
• Technical errors, service interruptions, or inaccuracies;
• Any misuse of the chatbot or AI Tools.

Use of the chatbot is at your own risk.

7. Modifications

We may update these Terms at any time to reflect changes in technology, regulation, or business practices. Updates will be posted on this page with a revised “Last updated” date. Continued use of the chatbot constitutes acceptance of the revised Terms.

8. Contact Information